AI NOW 2019 Report (free download)

Autors: Crawford, Kate, Roel Dobbe, Theodora Dryer, Genevieve Fried, Ben Green, Elizabeth Kaziunas, Amba Kak, Varoon Mathur, Erin McElroy, Andrea Nill Sánchez, Deborah Raji, Joy Lisi Rankin, Rashida Richardson, Jason Schultz, Sarah Myers West, and Meredith Whittaker.
AI NOW Institute, December, 2019

“From tenant rights groups opposing facial recognition in housing to Latinx activists and students protesting lucrative tech company contracts with military and border agencies, this year we saw community groups, researchers, and workers demand a halt to risky and dangerous AI technologies. AI Now’s 2019 report spotlights these growing movements, examining the coalitions involved and the research, arguments, and tactics used. We also examine the specific harms these coalitions are resisting, and offer 12 recommendations on what policymakers, advocates and researchers can do to address the use of AI in ways that widen inequality.”

The future of intelligence analysis

Deloitte Insights, December 11, 2019

“How will artificial intelligence impact intel analysis and, specifically, the intelligence community workforce? Learn what organizations can do to integrate AI most effectively and play to the strengths of humans and machines.”

A noble purpose alone won’t transform your company

Autors: Rob Cross, Amy Edmondson, and Wendy Murphy
Mit-Sloan Management Review, December 10, 2019

“Consider these two companies: The first is a retail chain with hundreds of locations globally — innovative, but basically a sales platform. The second is a hospital that treats the world’s most devastating cancers. Which do you think has a more engaged workforce?”

You’re going digital – Now what?

Autors: Paul Leonardi
Mit-Sloan Management Review, December 10, 2019

“Enough with the top-down strategizing. Understand how change really happens on the ground — and plan for it accordingly.”

Intelligent human thinking about AI

Autors: Thomas Watson
Ivey Business Journal, December, 2019

“It isn’t easy to believe everyone who has something to say about artificial intelligence (AI). After all, the emerging technology (or group of technologies) in question has generated jaw-dropping economic-impact guesstimates along with more than a few doomsday scenarios. But believing in the AI revolution becomes easier after listening to Steve Irvine speak on the topic, since he left what most people would consider a dream job in Silicon Valley to start his own AI company in Toronto”

How to avoid all or nothing thinking in your tech strategy

Autors: Max Simkoff
Mit-Sloan Management Review, December 10, 2019

“Companies’ failure to innovate exposes them to risk and has a huge impact on the global economy.”

How traditional companies can overcome legacy obstacles to business building

Interview to: ​Avid Larizadeh Duggan
McKinsey Digital, December, 2019

“Efforts to foster innovation at an established company often run into challenges from the existing technology, processes, culture, and mind-sets. Avid Larizadeh Duggan, entrepreneur and investor, draws on her venture-capital expertise to explain to McKinsey’s Philipp Hillenbrand how corporations can successfully transform themselves, establish their own venture-capital arms, and support start-ups.

Can microtasking solve the productivity puzzle?

Autors: ​Jon Axworthy
Raconteur, December 18, 2019

“Distractions take many forms in the workplace, so could breaking up large tasks into smaller bursts be the antidote to procrastination?”

Start the new year with a simplification month

Authors: Adam Bryant
Strategy+business, December 23, 2019

“This time of year always ushers in resolutions and thoughts of what will be different when we wake up on January 1. But commitments to make lasting changes to diet and fitness can be fleeting. So why not tackle something at work that is well within your control and will make a real difference? Make January a “simplification month.”

Seven ways to align your sales and service teams to improve CX

Autors: Shelly Kramer
Mycustomer.com, December 16, 2019

“For sales and service teams to work in unison and ensure fantastic customer experiences, sales teams must start thinking more about what happens after a sale.”