Winning with AI

Autors: Sam Ransbotham, Shervin Khodabandeh, Ronny Fehling, Burt LaFountain, and David Kiron
Mit-Sloan Management Review, October 15, 2019

“AI promises rewards but also comes with risks ― namely, that competitors figure out how to successfully use it before you do. This year’s 2019 MIT SMR-BCG Artificial Intelligence Global Executive Study and Research Report shows early AI winners are focused on organization-wide alignment, investment, and integration.”

Preparing your firm for AI

Autors: Theodoros Evgeniou
Insead Knowledge, October 16, 2019

“Firms looking to leverage the transformational potential of AI should remember that it is still people who determine the context in which the new technology develops and thrives.”

How keeping score can end the era of short-termism

Autors: Klaus Schwab
World Economic Forum, October 17, 2019

“Fears of a global recession, the US-China trade war, the fallout of the Brexit talks, and a dangerous debt overhang make this the most stressful economic juncture in a decade. These issues must be discussed, and we should all hope that they can be resolved with minimal damage.”

Navigating your enterprise into the future

Autors: Kate Ericsson
Strategy+Business, October 25, 2019

“Companies worldwide are seeking their place in a time of constant change and new possibility. Wherever you are reading this, as you look into the future of your business, you’re likely striving for one or more of these goals:

  • Growth
  • Enhanced customer experience
  • Higher profits
  • Cost reductions
  • Innovation”

Call centres: The three most annoying things customers hear on hold

Autors: Chris Ward
MyCustomer.com, October 25, 2019

“Being kept on hold used to be seen as a pastime. A rite of passage for people looking to be indoctrinated into the world of a new brand, or a test of willpower for those trying to find an epiphany whilst attempting to solve an unsolvable problem.”

Command and control: Lessons in high-stakes leadership

Autors: Daniel Akst
Strategy+Business, October 25, 2019

“Business is not war, thank God, though it is too often compared to it. Yet people working in every arena, including the C-suite, can learn valuable lessons from those who lead when the stakes are inevitably highest.”

Digital Transformation: Improving the odds of success

Autors: Jacques Bughin, Jonathan Deakin, and Barbara O’Beirne
McKinsey Quarterly, October, 2019

“Most digital transformations don’t yield the benefits that leaders expect. New research shows that five practices maximize the chance of extraordinary outcomes.”

Digital Product Management

Autors: ​Jon Kawamura, Maximilian Schroeck, Anne Kwan
Deloitte Insight, October 18, 2019

“​In an Industry 4.0 environment, many companies struggle with new product development. This article, seventh in a series, discusses how leaders can link innovation processes to strategy and business model transformation.”

Why good people still can’t get jobs

Interview to: Peter Cappelli
Knowledge@Warthon, October 4, 2019

“A decade ago, the Great Recession triggered massive layoffs as companies large and small scaled back operations or shuttered. The job market was flooded with applicants, and it wasn’t uncommon for employers to receive hundreds of resumes for a single posting.”

Leaders don’t hide behind data

Autors: Seth Godin
Mit-Sloan Management Review, October 29, 2019

“Managers have turned digital tools into a crutch. We need leaders who focus on human connection instead.”



The Is / Ought Problem. Narrated by Harry Shearer. Scripted by Nigel Warburton.

Do you draw conclusions from how things are to think about how things should be? There might be a gap in your reasoning.

From the BBC Radio 4 series – A History of Ideas. http://www.bbc.co.uk/programmes/b04bwydw
A History of Ideas is a new radio series about big questions, with Melvyn Bragg chairing discussions about beauty, freedom and justice (among other things). http://www.bbc.co.uk/historyofideas
This project was possible in partnership with The Open University http://www.open.edu/openlearn/history…
and the animations were created by Cognitive.