Discriminating Systems (report download)
Authors: Sarah Myers West et al.
AI Now Institute – April, 2019

“There is a diversity crisis in the AI industry, and a moment of reckoning is underway. Over the past few months, employees have been protesting across the tech industry where AI products are created. In April 2019, Microsoft employees met with CEO Satya Nadella to discuss issues of harassment, discrimination, unfair compensation, and lack of promotion for women at the company. There are claims that sexual harassment complaints have not been taken seriously enough by HR across the industry. And at Google, there was an historic global walkout in November 2018 of 20,000 employees over a culture of inequity and sexual harassment inside the company, triggered by revelations that Google had paid $90m to a male executive accused of serious misconduct.”

Global, Multinational or International? (external link)
Author: Mariano Bernandez
Social & Organizational Performance Review – April 19, 2019

“Trading products and client experiences across cultural boundaries creates two-way “waves of culture”, forcing international organizations and their local customers and business partners to negotiate preferences and habits –from bowing, kissing or shaking hands rituals to food tastes, metric and power standards, dressing codes and the nuances of foreign languages and customs”

Don’t Panic: The digital revolution Isn’t as Unusual as You Think (external link)
Interview to Tom Wheeler
Knowledge@Wharton – April 17, 2019

“The digital revolution has dramatically changed life on Earth, making it easy to think we’re living in the greatest time of innovation. But a new book by Tom Wheeler, former chairman of the Federal Communications Commission, is a reminder that remarkable change has happened many times before. The invention of the printing press in the 15th century created upheaval and reorganized everything in society, as did the subsequent inventions of the telegraph, telephone and railroad.”

Why Trust Is the Gold Standard in Developing Countries (external link)
Interview to Tarun Khanna
Knowledge@Wharton – April 18, 2019

“Entrepreneurs in the developing world face a distinct disadvantage over their Western counterparts – a widespread lack of trust. Western nations have spent centuries putting in place customs, institutions and regulations to support new companies. But those structures don’t necessarily exist in places like India, South America, Africa or China. Harvard Business School professor Tarun Khanna believes smart entrepreneurs who want to succeed in places with “rampant mistrust” must build their own microcosm of trust with employees, partners and customers.”

Can AI be ethical? (external link)
Authors: David Schatsky et al.
Deloitte Insights – April 17, 2019

“With AI applications becoming ubiquitous in and out of the workplace, can the technology be controlled to avoid unintended or adverse outcomes? Organizations are launching a range of initiatives to address ethical concerns.”

How companies can help midlevel managers navigate agile transformations (external link)
Authors: Aaron De Smet, Chris Smith, Daidree Tofano
McKinsey – April, 2019

“Agile organization models have less hierarchy and fewer conventional managers. Here’s how executives making the move to agile can keep their valuable former managers engaged and motivated.”

Should your organization be embracing agility? (external link)
Author: Karam Filfilan
Raconteur – April 9, 2019

“In a volatile world characterised by uncertainty, being agile is vital to business survival. No longer can boards rely on the traditional command-and-control style of leadership, with the next generation of workers expecting input on decision-making and valuing purpose in their jobs. At the same time, technological innovation is changing how, when and where we work.”

The first law of digital transformation (external link)
Author: George Westerman
MITSloan Management Review – April 8, 2019

“The relentless march of technology is very good for companies that sell technology, and for the analysts, journalists, and consultants who sell technology advice to managers. But it’s not always so good for the managers themselves. This is because Moore’s law is only part of the equation for digital innovation. And it’s a smaller part than many people imagine.”

We need a reskilling revolution. Here’s how make it happen (external link)
Author: Børge Brende
World Economic Forum – April 15, 2019

“Education is and will remain critical for promoting inclusive economic growth and providing a future of opportunity for all. But as the technologies of the Fourth Industrial Revolution create new pressures on labour markets, education reform, lifelong learning and reskilling initiatives will be key to ensuring both that individuals have access to economic opportunity by remaining competitive in the new world of work, and that businesses have access to the talent they need for the jobs of the future.”

From employee experience to human experience (external link)
Author: Erica Volini et al.
Deloitte Trends – April 11, 2019

“Organizations are investing in many programs to improve life at work, all focused on improving the day-to-day experience workers have. While there is much that can be done to improve work/life balance, research shows that the most important factor of all is the work itself: making work meaningful and giving people a sense of belonging, trust, and relationship. We believe organizations should move beyond thinking about experience at work in terms of perks, rewards, or support, and focus on job fit, job design, and meaning—for all workers across the enterprise.”



Jordan Birnbaum – Performance Management for Successful Teams

Most organizations fail to derive value from their performance management systems. Top talent feels underappreciated; the typical worker feels alienated; and management feels the outcomes not worth the effort. New digital tools, coupled with behavioral economics/choice architectures, invite a fundamental rethink about creating high-performance performance management. How can organizations better align assessment and development for individuals and teams alike?

Jordan Birnbaum, chief behavioral economist at ADP, and Michael Schrage of the MIT Sloan School have a lively discussion on the state of performance management and why so many companies get it so wrong. Birnbaum will provide a case study of Compass, a new tool ADP is using to advance employee development and improve team performance.

A MIT Sloan School webinar featuring ADP chief behavioral economist Jordan Birnbaum