Why Most IIoT Predictions are Wrong? (external link)
Author: Jeff Kerns
Machine Design – November 26, 2018

“There are many predictions about the IoT and how many connected devices will be around in the future. But without a standard measurement of what an IoT device is, predictions can be hard and it can be easy to let hype take over.”

Decision Makers Should Rely on Hybrid Forecasting Models (external link)
Author: Spyros Makridakis
Insead Knowledge – November 22, 2018

“Just about every business depends on accurate forecasting. A classic example is a manager forecasting the amount of goods to produce or the level of inventories to keep. In the case of Uber, the ride-hailing firm requires sophisticated models to predict ride supply-and-demand, as well as how much personnel is needed for its customer service and support system”

How to Prolong Competitive Advantage (external link)
Author: N. Phebo Wibbens
Insead Knowledge – December 5, 2018

“When Swedish furniture giant IKEA established its first store outside of Scandinavia, it created an expansion strategy of researching new markets, then opening a flagship store with local customisations and then franchising. Its customisation model was different, allowing for quirky marketing like “Swedes go home” in Switzerland. IKEA used its competitive advantage of a systematic expansion model, in terms of where the stores are and how they are laid out, with the willingness to make important changes when necessary.”

Does Fear Motivate Workers – or Make Things Worse?(external link)
Author: Shalini Ramachandran
Knowledge@Wharton – December 4, 2018

“At one time or another, every employee has experienced what it’s like to be in a difficult workplace. Perhaps a hyper-critical manager makes a habit of reprimanding workers in front of others. Or, a supervisor might insist that everyone do things his or her own way — or face consequences. A sick employee might be told that he or she needs to report to work regardless, or else pay will be docked. ”

Preparing for the Coming Skill Shifts (external link)
Author: Jaques Bughin
MIT Sloan Management Review – November 1, 2018

“About 80% of U.S. and European CEOs surveyed by McKinsey say they worry about ensuring that their companies have the right skills mix to thrive in the age of AI and automation. Those leaders come from a variety of industries, and they’re smart to be thinking about talent at a strategic level.

Why the Fourth Industrial Revolution Requires More Supply Chain CEOs (external link)
Authors: Wolfgang Lehmacher
European Business Review – November 19, 2018

“CEOs need to transform businesses – an imperative which is increasingly relevant in the Fourth Industrial Revolution. Apparently, as the supply chain stretches across the entire business operation, the flow and transformation of materials and parts into goods and value to customers brings CEOs to the test. How then can CEOs lead change in times of disruption and uncertainty brought about by rapid technological advancement?”

Five reasons why many CX journey maps fail to generate worthwhile results(external link)
Author:Chris Duffy
MyCustomer.com – December 4, 2018

“There are five common mistakes that businesses make when producing and acting on customer journey maps.”

Closing the Culture Gap(external link)
Authors: DeAnne Aguirre, Varya Davidson, and Carolin Oelschlegel
Strategy+Business  – December 6, 2018

“Leaders today are well aware that their organization’s culture is an asset that must be managed with purpose and care. The trouble is, there isn’t a playbook that makes it obvious how to do this. Sometimes, even the most well-meaning CEOs don’t fully connect with the real issues that motivate people. This gap — between leaders’ perceptions of what people care about and the actual realities of the culture — can prevent a company from achieving its desired results.”


How the hyperlink changed everything | Small Thing Big Idea, a TED series

The hyperlink is the LEGO block of the internet. Here’s the bizarre history of how it came to be, as told by user experience master Margaret Gould Stewart.

(Small Thing Big Idea, a TED original series, celebrates the lasting genius of everyday objects so perfectly designed that they changed the world around them. Check out more here: https://go.ted.com/STBI)