Why Successful Companies Usually Fail? (external link)
Author: Yves Doz
Insead Knowledge – September 4, 2018

“The annals of business history are replete with the names of once great companies that dominated an industry, only to lose pre-eminence and become shadows of their former selves or even disappear. Understanding why powerful companies fail and how to avoid such failure is one of the holy grails of business and management research, not to mention having spawned an enormous and lucrative consulting industry.”

What Happen to Firms That Don’t Adopt Dominant Technologies? (external link)
Author: Nathan Furr
Insead Knowledge – August 27, 2018

“Firms that choose the non-dominant technology in an industry shakeout can innovate in other ways.
When we think about ordinary technologies that make our lives easier, we often forget that they are the result of a struggle in which one of multiple technologies emerged dominant. Cars, for example, were not always powered by petrol. In fact, one early iteration saw a cleaner steam engine, but the petrol engine became the dominant technology after the automobile’s era of ferment.”

The Critical Consequences of Culture (external link)
Author: N. Craig Smith
Insead Knowledge – August 29, 2018

“When management’s expectations inspire unethical acts.
One of our earliest lessons is to “follow the leader”. We look to our leaders for inspiration and to show us the right path. But when leaders expect the impossible, what happens to the followers? When employees at the bottom of the corporate ladder behave in unethical ways to hit their numbers, are they the ones responsible for corporate rot? ”

Improving Work Performance: These Eight Steps Could Help (external link)
Interview with Marc Effron
Knowledge@Wharton – September 5, 2018

“How can one perform optimally at work? According to talent consultant Marc Effron, the path to better performance is to focus on what you can change and not worry so much about the rest.

Stakeholder theory: helping business do good and do well (external link)
Author: Oliver Balch
Raconteur.net – September 19, 2018

“Chief executives are a busy bunch. For most, reading unsolicited “Dear CEO” letters is not top of their to-do list. But then it’s not every day one of the world’s most influential financiers picks up his pen to write.
So what was it that BlackRock’s Larry Fink felt so compelled to say? The basic message of his landmark open letter was simple: if you want your firm to prosper, it needs a “social purpose” and it needs one fast”

Truths, Half-Truths and Lies about Artificial Intelligence (external link)
Authors: Viktor Prokopenya

European Financial Review – August 9, 2018

“AI is qualitatively a new form of technology – and its very novelty often leads to misunderstandings and misguided paranoia. Here’s a rundown of the most common AI misconceptions that circulate in the entrepreneurial space”

Digital Transformation of the customer experience: How to measure ROI (external link)
Author: Ray Tierney
MyCustomer.com – September 14, 2018

“In order to drive customer satisfaction, organisations need to successfully embrace digital transformation – and success boils down to defining measurable goals and then rolling out the technologies, skills and processes needed to achieve them.”

Here are 5 ways for workers to win in the robot age (external link)
Author: Saadia Zahidi
World Economic Forum  – September 17, 2018

“Machines and algorithms will do more current tasks than humans by 2025, according to the World Economic Forum’s Future of Jobs Report 2018, which covers 20 economies and 12 industries. But this robot revolution will still create 58 million net new jobs in the next five years, the same research has found. Based on the operational realities of those at the frontlines of deciding on how to develop technological and human capital at the largest global companies in the world, the report aims to provide a nuanced, realistic view of the near future of work.”



Bestselling author and sleep scientist Matthew Walker argues that we are sleepwalking into the greatest public health crisis of our time. Sleep lowers blood pressure, enhances creativity, boosts the immune system, regulates blood sugar, stabilises mood, prevents cancer and increases fertility. It is one of the most-effective medications for all the leading causes of mortality – and it’s entirely natural, side-effect free and costs absolutely nothing. So why are we boasting about not getting enough?

(The RSA Shorts animation series provides a snapshot of a big idea, blending voices from the RSA Public Events Programme and the creative talents of illustrators and animators from around the world)