How Digital Leaders Inspire Engagement (external link)
Authors: Jane McConnell
MIT Sloan Management Review – April 27, 2018

“Digital transformation is multidimensional, involving people, work cultures, and technologies. Transformation programs are complex because they address tangible short-term needs, while at the same time building a foundation for the future, which is by definition uncertain. Inspiring people to work with new technologies in a context of uncertainty is challenging”

Three Ways to Make Your Organization Agile (external link)
Author: Maria Guadalupe
Insead Knowledge – April 20, 2018

“About seven years ago, I was leading a major digital transformation project. I had a savvy team running the program, a good plan, and the latest technology solutions to implement. We thought we were doing everything right. But a few months in, the project went sideways — so completely that when the dust settled, the client’s board brought in a third party to investigate what went wrong.”

Sustaining Digitisation Hinges on Culture (external link)
Author: Charles Galunic
Insead Knowledge – April 11, 2018

“Throughout this series, which is based on a study of organisations actively travelling on the road of digitisation, we have observed that companies on the digital journey face many challenges. From the people they need to the structures they want, one lesson we have learnt is that digitisation is about integration. Our working model features 10 checkpoints on the digital journey, and this article deals with the last one, culture”

How to Cure a Bad Case of Metrics Fixation (external link)
Author: Theodore Kinni
Strategy+Business – April 23, 2018

“History professor Jerry Muller reminds us that not everything that can be counted counts, and not everything that counts can be counted”

Should we treat unprofitable customers as well as profitable ones? (external link)
Author: Graham Hill
MyCustomer – April 23, 2018

“Hardly a day goes by without another flood of motherhood and apple pie articles extolling the importance of ‘putting customers first’, about how the ‘customer is king’ and other such ridiculous simplifications. Adopting a so-called ‘customer-focus’ has become a mindless mantra for the new breed of copycat managers and the hordes of self-serving consultants peddling their latest customer-focus snake-oil.”

How civil society must adapt to survive its greatest challenges (external link)
Author: Silvia Mangoni

World Economic Forum – April 23, 2018

“We live in a world of major geopolitical shifts and life-changing technological innovations. It’s fair to wonder, then, what our biggest hopes are for society in the coming decades”

This is the relationship between money and happiness (external link)
Author: Jeff Desjardins
World Economic Forum – April 05, 2018

“Can money buy you happiness?
It’s a longstanding question that has many different answers, depending on who you ask.
Today’s chart approaches this fundamental question from a data-driven perspective, and it provides one potential solution: money does buy some happiness, but only to a limited extent.”

How to integrate lean principles into digital transformation (external link)
Authors: Bernd Schreiber, Willem Romanus and Yong Lee
MyCustomer – April 26, 2018

“Lean management has been an asset to organisations, yielding outstanding performance when it has been leveraged at the centre of their corporate transformations. However, its benefits have almost reached their limits, even for companies that have used it to transform their ways of working. Digital technologies, meanwhile, have gained recognition for their potential to transform company performance”



We have taken huge steps towards tackling some of the biggest threats on humanity throughout history, and in many ways our lives have never been better! So where do we go from here? Author and historian Rutger Bregman argues that in order to continue towards a better world, we need big ideas and a robust vision of the future. Revolutionary ideas, that were once dismissed as a utopian fantasy, became reality through people

(The RSA Shorts animation series provides a snapshot of a big idea, blending voices from the RSA Public Events Programme and the creative talents of illustrators and animators from around the )